Please make sure your antivirus software doesn't block Freemake.
To work with Freemake software, you will need .NET Framework 4.5 Client Profile. If you don’t have .Net Framework 4.5 Client Profile on your PC or in case you rejected it upon the installation of Freemake software, you can download and install .NET Framework 4.5 Client Profile here:
Please make sure your OS version is supported by Microsoft .NET Framework 4.5 Client Profile (see System Requirements https://www.microsoft.com/en-gb/download/details.aspx?id=30653
You’ll be asked to restart your computer. Then, go to http://www.freemake.com/downloads/ and install Freemake software.
Also, you can try to use Freemake offline installer http://www.freemake.com/offline/offline_all/
If you have Microsoft .Net 4.5 already installed, but you can’t install Freemake software, please install this software. Let it run on your PC, and then start Freemake again. It won't harm it http://services.freemake.com/win_products/FreemakeLogsCollector.exe
You'll get a LogsFile.zip file on your desktop. Please send it to us. We'll try to understand what's causing the matter on your PC.
Don't worry, the software doesn't collect any personal information, only Freemake files, and logs.
Please note that Freemake software is compatible with Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10.
Freemake software can’t be installed on Mac, Linux, Ubuntu, Android, iOS (iPod, iPhone, iPad), cellphones, tablets.