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  1. Freemake
  2. Freemake Packs
  3. Gold & Mega Packs | English

Gold & Mega Packs | English

Here you can find FAQ for Freemake Gold Pack and Mega Pack. Support in English.

  • Details about Mega Pack 1 week Trial charges
  • How to cancel my subscription?
  • My key doesn't work. What to do?
  • I need a refund, what should I do?
  • Gold Pack, Subtitles Pack, Premium Pack Most Popular Questions
  • How to get Freemake Gold Pack?
  • I’ve paid for Pack but didn’t get my key. Where is it?
  • How to understand if I have activated Gold Pack or not?
  • Can I use my Gold Pack key to activate Subtitles Pack?
  • How to understand if I have activated Subtitles Pack or not?
  • How to change subtitles font with Subtitles Pack?
  • How to select DVD menu? How to change DVD menu type?
  • Where do you save a backup copy of my project that I was working on in Freemake Video Converter?
  • I have Freemake Gold Pack key, but I can’t activate it. What should I do?
  • How to remove black bars?
  • I removed black bars and and set a bigger frame size in custom preset. After the conversion my video kept black bars.
  • Why can't I change subtitles font? I have Freemake Subtitles Pack
  • I have Freemake Subtitles Pack key, but I can’t activate it. What should I do?
  • How to change subtitles size with Subtitles Pack?
  • How to make a custom DVD background?
  • My video has 6 subtitles. But when I select one of subtitles and convert video with this language I don’t see the subtitles. Why?
  • Do you have DVD menus like in Freemake Gold Pack for Blu-ray?
  • Why can’t I add long title to my DVD?
  • I’ve added subtitles to a video, but they are displayed incorrectly. I see some signs instead of letters.
  • I have Freemake Gold Pack and tried to remove black bars from my video. But suddenly Freemake Video Converter crashed. How to fix it?
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