Logo
Submit a request
Sign in
  1. Freemake
  2. Freemake Video Converter
  3. Help & Support in English

Help & Support in English

Here you will find all Freemake help and guides in English

  • I have converted/downloaded a video, and can't find it on my hard drive disk. What is the folder?
  • Where can I find Freemake guides or tutorials how to use Freemake Video Converter?
  • I can’t install Chrome plugin (extension) for Freemake Video Converter. How can I install it?
  • I can’t find Chrome plugin (extension) for Freemake Video Converter which I’ve installed. How can I get it back?
  • Can I use Freemake Video Converter for business?
  • I have a netbook. I can’t use some buttons in Freemake Video Converter, they don’t fit my screen.
  • Why can’t I drag and drop files into Freemake Video Converter?
  • I can’t install Freemake Video Converter. I get a DLL error message. What should I do?
  • Do you have Freemake Video Converter for Mac?
  • I’ve burned DVD with Freemake Video Converter, but I have only audio and no video. What should I do?
  • How to change an interval between photos when I make photo slideshow in Freemake Video Converter?
  • I’ve updated Freemake Video Converter. But all buttons disappeared. I see only YouTube, DVD and Blu-ray. How to fix it?
  • I can’t download video with Freemake Video Converter. What should I do?
  • How can I get rid of audio from video? How can I mute audio in video?
  • I have cut a video, pressed "OK", and closed the program. Then the original video was not changed. How can I do it?
  • I’ve converted a video file and its size has increased. Why?
  • Do you support Xvid or DivX for output converted files?
  • Can I put my own background for text DVD menu?
  • FPS, bitrate or aspect ration is incorrect after conversion. How to fix it?
  • Can you convert video with several audio tracks or several subtitles (like one in English and another one in Spanish)?
  • Why can’t I upload a video to YouTube?
  • When I add a video in Freemake Video Converter and try to watch it the video editor inside the program, I don’t see video. The screen remains black. How to fix it?
  • Freemake Video Converter can’t convert interlaced video correctly. How to fix it?
  • Why I can’t rip Blu-ray? I get open error message.
  • Why I can’t rip DVD? I get open error message.
  • «
  • ‹
  • 1
  • 2
Freemake
English (US) Deutsch Español Français Italiano 日本語 Português do Brasil