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  1. Freemake
  2. Freemake Video Converter
  3. Help & Support in English

Help & Support in English

Here you will find all Freemake help and guides in English

  • Freemake Video Converter still doesn't work. I've tried ALL suggestions. What can I do?
  • How to change aspect ratio 16:9 to 4:3 or 4:3 to 16:9?
  • I can’t install Freemake Video Converter. Please help me!
  • I’ve installed Freemake Video Converter, but it crashes (closes). What to do?
  • I’ve converted video with Freemake Video Converter and now my audio and video are out of sync. The video doesn’t match the sound. How to fix it?
  • CUDA acceleration doesn't work
  • How to change folder option for downloaded and converted videos and MP3s?
  • I can’t download Freemake Video Converter. What should I do?
  • I’ve installed Freemake Video Converter, but it doesn’t start. What should I do?
  • I have issues with a certain format. How to fix them?
  • Norton blocks Freemake software. How can I install/update it?
  • Why I can't convert video? I get conversion error.
  • I’ve burned DVD with Freemake Video Converter, but I can’t watch it on my DVD player. What should I do?
  • One-pass or two-pass encoding. What's the difference between them?
  • I can't install Freemake Video Converter. I see "Runtime error" message. How to fix it?
  • I can't burn DVD. I get DVD burn error (crash). What should I do?
  • Do you have Freemake Video Converter portable version?
  • After I converted a video with Freemake Video Converter, the sound is ok, but the video is black (green). What should I do?
  • Can I convert 3D to 2D video or 2D to 3D video with Freemake Video Converter?
  • When I rip DVD and convert it to a certain format, the audio track is wrong. My DVD has several audio tracks, so how can I choose necessary audio?
  • Can I rip Blu-ray with your software?
  • Why Windows Media Player can't play files converted with Freemake Video Converter?
  • Do you support command line option in Freemake Video Converter?
  • I've uploaded video to YouTube from Freemake Video Converter, but it was cut into several parts. Why?
  • Why can’t I add WTV files in Freemake Video Converter? I get a file open error. What should I do?
  • Why YouTube/Facebook/VK account is needed for video download?
  • How to download unavailable videos using a proxy server?
  • How to convert video to FLV?
  • The resolution of my video was not changed after the conversion, why?
  • While installation, the program asked me to run .Net Framework 4.5. Client Profile, I rejected. Now the software seems impossible to run. How to fix it?
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